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Is Online Shopping Really that Safe?
I recently encountered quite a shocking incident with one of the online stores I regularly buy groceries from.
How do You Actually Work?
How do you actually work? Why it’s the first thing we ask. From messy handovers to half-finished forms. You may have an operational issue.
Why is Service Delivery Falling Apart?
Over the past two weeks, I encountered four separate service failures, each from well-established businesses in the private sector.
Trying to Understand What Happened to SA Manufacturing
I’ve been hearing a lot about South Africa’s manufacturing sector lately, some saying it’s in crisis, others claiming it’s making a comeback.
