Unplugged: IT Support Insights

I get it, we all want that Ferrari or Lambo, but can we afford it? Most of us are all trying to get the best bang for our buck.

Every business has at least one. A piece of software you bought with good intentions. And now? No one’s using it.

We live in SA so you are no stranger to security, you most likely pay the car guard to look after your car and you have a home alarm system.

Renewable energy is like that friend everyone says you should meet, everyone insists it’s important, nobody explains why clearly.

We recently updated our banking details. Here’s a few things we either learnt or already knew were important.

A client in the finance space paid for Microsoft Teams for years without realising what it could actually do.

Unless a “smart” tool reliably saves minutes (not just offers flashy features), it’s just another admin burden.

Buying cybersecurity insurance is like buying car insurance that only covers accidents until something actually happens.

I recently encountered quite a shocking incident with one of the online stores I regularly buy groceries from.

How do you actually work? Why it’s the first thing we ask. From messy handovers to half-finished forms. You may have an operational issue.

Over the past two weeks, I encountered four separate service failures, each from well-established businesses in the private sector.

I’ve been hearing a lot about South Africa’s manufacturing sector lately, some saying it’s in crisis, others claiming it’s making a comeback.