Unplugged: IT Support Insights

The real challenge with AI isn’t capability. It’s execution. Success depends on process redesign, not just tool adoption.

Price too low, and you risk undervaluing your expertise. Price too high, and you may struggle to justify the cost.

We’ve recently seen an increase in receiving emails that look legitimate, and users end up clicking on them.

The great debate: should people work from home or come into the office? The reality? Both extremes miss the point.

I get it, we all want that Ferrari or Lambo, but can we afford it? Most of us are all trying to get the best bang for our buck.

Every business has at least one. A piece of software you bought with good intentions. And now? No one’s using it.

We live in SA so you are no stranger to security, you most likely pay the car guard to look after your car and you have a home alarm system.

Renewable energy is like that friend everyone says you should meet, everyone insists it’s important, nobody explains why clearly.

We recently updated our banking details. Here’s a few things we either learnt or already knew were important.

A client in the finance space paid for Microsoft Teams for years without realising what it could actually do.

Unless a “smart” tool reliably saves minutes (not just offers flashy features), it’s just another admin burden.

Buying cybersecurity insurance is like buying car insurance that only covers accidents until something actually happens.