Unplugged: IT Support Insights

Viva Sales is a “CRM helper” application that will provide sales and lead insights. These insights populate throughout Microsoft tools.

During the pandemic, VoIP and video conferencing have skyrocketed by over 210%. This is largely due to the move to hybrid offices.

Have you felt more secure from cyberattacks because you have a smaller business? Small companies have a lot to worry about.

The pandemic has been a reality that companies around the world have shared. It required major changes in moving to a Digital Workplace.

Because Microsoft 365 is such a vast platform, with over 20 apps in total, it can be easy to miss helpful features.

Things that you think are obvious to employees, might not be. Not having IT policies can also leave you in poor legal standing.

There are around 70 million lost mobile devices every year. The owners only recover about 7% of them. Workplace theft is all too common.

If your company uses Microsoft 365 then you have a tool you can use to find nuggets of productivity gold easily.

Disorganized cloud storage systems lead to problems. This includes having a hard time finding files and documents.

Tools that were once staples, like Internet Explorer and Adobe Flash, age out. New tools replace those that are obsolete.

Phishing by SMS is called “smishing,” and it’s becoming a major problem. Learn more about smishing scams.

SLAM is an acronym for four key areas of an email message to check for, to avoid phishing attacks in your business.