Unplugged: IT Support Insights

Scheduling appointments is a common activity. Salespeople often set up virtual appointments and will love this new Microsoft Teams feature.

Customers look for convenience. In today’s world that means technology that makes their life easier. Customer-centric companies are 60% more profitable than those that aren’t.

The number of apps and web tools that employees use on a regular basis continues to increase. Most departments have about 40-60 different digital tools.

The need to back up data has been around since floppy disks. Data loss happens due to viruses, hard drive crashes, and other mishaps.

Whether you sell shoes or run an accounting firm, you need some type of technology to operate. Today’s companies aren’t just in the business of selling their own goods and services anymore. They also must master various types of digital tools.

The latest operating system to lose all support is Windows 8.1. The OS was released in 2013 and was officially retired on January 10, 2023.

Microsoft 365 is one of the most popular cloud platforms. One of the handiest apps you get is Microsoft Forms.

No business wants to suffer a data breach. But unfortunately, in today’s environment, it’s difficult to completely avoid them.

A surprising number of employees fall for this gift card scam. There are also many variations. Such as your boss being stuck without gas.

Microsoft released the Windows 11 operating system (OS) over a year ago. It was largely well-received as stable and user-friendly.

46% of companies are completely remote or support hybrid work. While there are benefits, there are also challenges. This has led to the rise of employee monitoring tools. Employee monitoring software tracks digital movements.

Approximately 73% of people use some form of online banking at least once a month. But that convenience can come at a cost. Check these tips!