Trusted IT Support Service Provider.
With a difference.
Simpl is the premier IT Support Service Provider for small-to-medium-sized businesses in Gauteng and South Africa. Our business was formed in Jan 2018, with a purpose: To help businesses unlock value through using technology. Each person on our team brings a unique experience to Simpl, while sharing the same vision.
The Experts.
The leaders helping guide your business to success.
Our vision.
We believe that we are here to assist people at every level of business to achieve a better quality of life.
Our mission.
Be South Africa’s leading business technology services and transformation partner, devoted to unlocking our customers’ business potential through innovative solutions.
We will do this by:
- Demonstrating superior value and customer service throughout our business relationships; and
- Providing cutting-edge business technology solutions, prioritising security, reliability and business continuity.
Our values.
- Continuously Improve - We are always learning and improving ourselves so we can help improve others.
- Innovate - We look to the future, evolving and developing with the latest available technology.
- Have Fun at Work - We enjoy our work, and bring a level of humour and fun to our daily interactions.
- Be Ethical - We ensure that everything that we do is honest, open and fair to everyone.
- Be Fanatical about Support - We can't wait to assist, solve and resolve your issues. We thrive on it.
The simpl way.
Average IT business.
The old ways.
"If it ain't broke, don't fix it" attitude. Reactive approach to broken infrastructure. Otherwise known as the "Break/fix" approach.
Broken communication.
Inconsistent communication, making it difficult to get hold of during the most critical times. It can take weeks to solve the smallest issues.
You are forgotten.
You become a number in a large pool of clients, supported by people who know nothing about you, your business or your goals.
Low adaptation.
Due to the inflexible nature of standard MSP's, it makes it difficult, sometimes impossible, for them to scale with your business.
How we help you.
Modern approach.
We help your business technology investment contribute to your growth and success. Proactive work prevents downtime.
Streamlined support.
We give you multiple methods to contact us. With our SLA in place, you are guaranteed your agreed to response times, every time.
Teamwork.
Individuals are brought into your business, building personal relationships and integrating with your organisational culture.
Growing together.
You grow, we grow. We develop a synergy with your business, understanding, creating and actioning blueprints for growth.
Have been my core IT Support Service Provider for many years and have followed them from company to company until they opened Simpl. Great guys and always ready to help. IT can be confusing to the general layman and they help you through this every time.
Ready for change?
