Trusted IT Support Service Provider.
With a difference.
Simpl is the premier IT Support Service Provider for small-to-medium-sized businesses in Gauteng and South Africa. Our business was formed in Jan 2018, with a purpose: To help everyone we can as we know how many businesses get taken advantage of in our industry. Each person on our team brings a unique experience to Simpl, while sharing the same vision.
The Experts.
The leaders helping guide your business to success.
Our vision.
We believe that we are here to assist people at every level of business to achieve a better quality of life.
Our mission.
Be South Africa’s leading business technology services and transformation partner, devoted to unlocking our customers’ business potential through innovative solutions.
We will do this by:
- Demonstrating superior value and customer service throughout our business relationships; and
- Providing cutting-edge business technology solutions, prioritising security, reliability and business continuity.
Our values.
- Continuously Improve - We are always learning and improving ourselves so we can help improve others.
- Innovate - We look to the future, evolving and developing with the latest available technology.
- Have Fun at Work - We enjoy our work, and bring a level of humour and fun to our daily interactions.
- Be Ethical - We ensure that everything that we do is honest, open and fair to everyone.
- Be Fanatical about Support - We can't wait to assist, solve and resolve your issues. We thrive on it.
The simpl way.
Average IT business.
The old ways.
"If it ain't broke, don't fix it" attitude. Reactive approach to broken infrastructure. Otherwise known as the "Break/fix" approach.
Broken communication.
Inconsistent communication, making it difficult to get hold of during the most critical times. It can take weeks to solve the smallest issues.
You are forgotten.
You become a number in a large pool of clients, supported by people who know nothing about you, your business or your goals.
Low adaptation.
Due to the inflexible nature of standard MSP's, it makes it difficult, sometimes impossible, for them to scale with your business.
How we help you.
Modern approach.
We help your business technology investment contribute to your growth and success. Proactive work prevents downtime.
Streamlined support.
We give you multiple methods to contact us. With our SLA in place, you are guaranteed your agreed to response times, every time.
Teamwork.
Individuals are brought into your business, building personal relationships and integrating with your organisational culture.
Growing together.
You grow, we grow. We develop a synergy with your business, understanding, creating and actioning blueprints for growth.
Have been my core IT Support Service Provider for many years and have followed them from company to company until they opened Simpl. Great guys and always ready to help. IT can be confusing to the general layman and they help you through this every time.
Ready for change?
Book your free IT assessment.
Marleze Vos
2023-05-18
Simpl Solutions is always ready to assist and quick to respond to any tech problem or question. Very helpful and also a friendly team. Thanks!
Kgothatso Dethanie
2023-01-18
Simpl Solutions is truly an IT company that makes the hassle of technology Simpl:) Always ready to assist with queries, keeping you in the loop regarding the progress and providing utmost customer satisfaction.
Merlvine Ngqabutho Mzenzi
2023-01-13
Since joining RMS (we are a refractory producer based in Vereeniging, S.A) 4yrs back, I have had the priviledge of working with Simpl Solutions from Day 1.
They took care of setting up my work station before I even knew who they were. They have since gone above and beyond ever since in resolving IT issues for me and my team at our Olifantsfontein branch - from replacing and updating stolen hardware to maintaining our software to our needs; all this they did remotely!
You can trust them to take care of your businesses' IT needs (big or small).
Karina Govender
2023-01-13
Simpl Solutions is by far one of the best tech support companies I have worked with. Their response time is excellent, and the friendly and knowledgeable support techs makes it easier to communicate any issues.
Ryan Rennison
2022-10-10
Loving the backend support that Simpl Solutions provides. Been using them through lockdown. Our IT challenges (Microsoft settings, firewalls, software, you name it) have a reliable and constant solution. Regardless of the fact that we are Cape Town based, these guys are just an email away from solutions. Thanks Simpl Solutions. Been using you through lockdown and I don't plan on making changes in the future.
Alicia Wilmans
2022-06-07
Simpl is exactly what they say they are... Simple
They made the IT side of our business effortless and continue to do so. They always assist and help us think of ways to better and streamline our business, so we have time to do what we love. They cherish the relationship and have a keen sense of what is wanted and needed. They like to do things proper and to do it right the first time. We would recommend them to any business.
Matsawela Gloria ngubane
2022-06-01
Good support turnaround
Gary Campbell
2022-05-09
Great service and back up.
Best thing I have ever done for Mega pharmacy.
Keep up the good service guys
Conrad Steyn
2021-10-11
Positive experience. Working with a competent team, whom addresses issues n digestible chucks (to ensure I am not overwhelmed with too many multiple workstreams, yet not hampering progress)
Stephanie Snyman
2021-07-21
We have been using Simpl Solutions as our hosting and IT service provider for close to 3 years and have always found them to be very professional and responsive to our queries. We are very satisfied with the level of service we receive from them.
