Every quote on this page is from a real, named client. Most of them are public reviews you can verify yourself. That is the point.
Refractory & Metallurgical Solutions makes refractories in Vereeniging, with a branch in Olifantsfontein. In 2018, Simpl took over their IT and went remote-first, two years before COVID forced everyone else to try.
RMS ran like most factories still do: servers in a room, support that arrived by car, and phones bolted to desks.
Simpl rebuilt it properly. Now both sites are supported from our desk in the Vaal. The branch an hour away has never needed a support visit, new staff arrive to working computers, and stolen hardware gets replaced without anyone making the trip.
When COVID sent the world scrambling to work from home, RMS had already been running that way for two years.
"Results that exceeded expectations on cost and performance. After-sales service is excellent." Dennis Brazier, CEO of RMS Solutions
"They took care of setting up my workstation before I even knew who they were." RMS team member, public Google review
The same setup runs at MCG Industries in Johannesburg, Transstore Solutions in the Vaal, and HDS Cloud Accounting in the Vaal.
"They are good at what they do, and turnaround time is always quicker than promised."
"From day one we knew we had found the right fit. Professional, fast, and proven to go beyond."
"Simpl Solutions is always ready to assist and quick to respond to any tech problems. Great team."
"Always ready to assist with queries, and they keep you in the loop."
"They took care of our setup quickly and have gone above and beyond."
"Response time is excellent. Friendly and knowledgeable support."
"Just an email away. We have been using them right through lockdown."
"They made the IT side effortless and helped streamline our business."
"Great service and backup. The best thing we did for Mega Pharmacy."
"A competent team who address issues in digestible chunks."
"They did an awesome job converting our phone system to Microsoft Teams."
"Results that exceeded expectations on cost and performance. After-sales service is excellent."
"They helped us reduce our IT budget by 75% while receiving additional services."
"Their support and customer service have been key to a successful relationship."
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